Marshall DeKalb Electric Cooperative
If you are a Graduating Senior in 2018, check out how you can apply. Deadline is Feb. 16, 2018
Cooperatives Come Together
MDEC Linemen Helping With The Damage From Hurricane Irma
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Providing You With Reliable Electrical Service at the Lowest Possible Rate.

We at Marshall-DeKalb EC want to take this opportunity to welcome you to our NEW WEBSITE! It is our goal to make this a source of information with a sense of ease to maneuver around the site. Marshall-DeKalb EC has one goal when it comes to providing electricity to you and your family. That is to have the most reliable electrical service possible for the most reasonable and lowest rates. Please explore the website and email any suggestions you have as to how we can improve. Email us at kwhorton@mdec.org
The Cooperative Story

CLOSINGS

Marshall-DeKalb Electric Cooperative will be closed on Friday, March 30, 2018 in observance of Good Friday!

Youth Tours

Take a look at this excellent opportunity for high school JUNIORS that are served by MDEC!

 

 

If you are a high school SENIOR that will be graduating this spring and are a dependent of a member of Marshall-DeKalb EC, here is your opportunity.

Scholarship Application

NEWS

Commonly asked questions 

Question: Is there a fee to use a Paysite Kiosk? 

Answer: Yes, There is a convenience fee of $1.95 if you pay with cash. If you pay with check there is a fee of $2.35. If you pay with credit or debit card there is a fee of $3.75.

Question: How long does it take my payment to post?

Answer: Payments will post real-time, immediately to electric account.

Question: What if I don’t know my account number or have a question about my bill?

Answer: Contact MDEC for any electric account questions. Contact US Payments at 877-876-7076 Monday – Friday 7am to 7pm about paysite payments.

Question: Where is the nearest kiosk to my location.

Answer: The only one we have at this moment is located at Kilpatrick Pharmacy. 415 County Road 179, Crossville, Al 35962

Question: How do I know that my payment was recorded correctly?

Answer: The receipt serves as verification that payment was processed properly.

Question: Is the kiosk difficult to operate?

Answer: The system is operated by simple touch screens with easy to understand instructions (written and audio). The instructions are offered in English and Spanish.




 

 


Meet Mr. Wm Scott Bobo, your new general manager. Bobo, a veteran of more than 18 years at MDEC, has been the assistant general manager for the past four years. MDEC longtime manager of loss control and communications began his career at MDEC in 1999. Prior to beginning his career at MDEC, he worked for several engineering consultant firms. “I have been truly blessed with a wonderful opportunity to work with a group of amazing individuals that truly believe in the public power mission,” said Bobo, who earned a undergraduate degree in environmental science from the University of West Alabama. ” Our employees are dedicated to doing an outstanding job for the members we serve. We all will strive to make this a smooth and easy transition. I want to thank Mr. Jim Stewart for all his years of marvelous leadership and guidance and would like to thank our Board of Trustees for allowing me to carry MDEC forward. I look forward to meeting as many of our members as possible” said Bobo.


We would like to remind all of our members that when paying your bill online, to only use our home web address, www.mdec.org. Other bill paying sites may take your payment, but MDEC will not receive your payment at that time. It takes 7 to 10 days for MDEC to receive a payment on any other bill paying site other than our home page. Paying on these sites could put your account in jeopardy.

Click link below to pay your bill

Pay Your Bill


 

 

IF YOU ARE EXPERIENCING A POWER OUTAGE,

 PLEASE CALL 256-593-4262 OR 1-800-239-3692 


Location

QUICK LINKS