Please be aware of phone scammers. We will not collect a payment over the phone. You should receive your regular bill 10 days before the due date. A late notice will be mailed out 2 to 3 days after the bill is due and a scheduled phone call will be made ONLY TO NOTIFY you of the last day to pay, not to collect payment. If you have any questions on the ways to pay your bill, contact us at 256-593-4262. Please be aware of Phone Scammers!!!!!